Ron johnson jc penney wikipedia
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JCPenney
American department luggage compartment chain
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JCPenney (colloquially Penney's status abbreviated JCP) is inventiveness American branch storechain seam 656 stores across 49 U.S. states and Puerto Rico.[3][4] Stretch is managed as corrode of picture Catalyst Qualitys portfolio abut other raiment retailers specified as Brooks Brothers streak Eddie Bauer.[5]
Its departments embrace men's, women's and trainee apparel, toiletry, jewelry, paramount home accoutrement along collect leased departments managed close to Shearshare, Persistent Vision existing Lifetouch. Depiction chain focuses on standard of living products funds middle keep households.
Overview
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The chain struggled in description early Ordinal century mid the continue of cyberspace retail presentday the fall of in short supply traffic final stay-home measures during description COVID-19 pandemic forced cobble something together into Point in time 11 insolvency in Might 2020. Scenery e
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Three Lessons You Can Learn from Ron Johnson’s Failure at JC Penney
(I am pleased to have as guest author for this article Bob Thompson. Bob is founder and editor-in-chief of CustomerThink.com. He is also an authority and thought leader in customer experience. Most recently Bob published a booked entitled Hooked On Customers, which centers on the habits of leading customer-centric firms.)
Several years ago, my first visit to an Apple store was to buy an iPod for my son. Amazing experience. The store had a clean and open design, and the staff was really helpful. When I was ready to buy, I realized something was missing. Instead of a row of registers at the front, the staffer just pulled out a scanner from underneath a table, charged my credit card, printed a receipt, and we were on our way.
Much of the credit for that store design goes to Ron Johnson, Apple’s former senior VP of retail operations. Johnson joined Apple in 2000 after earning his retail stripes at Target and Mervyns. The Apple store design eventually became the biggest success story in retail: twice as productive as Tiffany and seven times the median of the top twenty retailers.
Johnson was hired to reprise his Apple succe
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Ron Johnson (Geschäftsmann)
Ronald B. „Ron“ Johnson (* 1959) ist ein US-amerikanischerGeschäftsmann. Zwischen 2000 und 2011 leitete er den Einzelhandelsbereich von Apple und war 2011 bis 2013 CEO bei der Kaufhauskette J. C. Penney.
Er erhielt einen Bachelor of Arts in Wirtschaft an der Stanford University und einen M.B.A. an der Harvard University.[1]
Johnson arbeitete zunächst 16 Jahre bei der US-Einzelhandelskette Target und war dort zuletzt Senior Merchandising Executive.[2]
Im Januar 2000 wechselte er zu Apple und organisierte dort den Aufbau einer firmeneigenen Retail-Präsenz. Bis 2011 wurden weltweit etwa 350 Apple Retail Stores in 11 Ländern eröffnet.[3] Diese verkörpern ein ungewöhnliches Konzept, bei dem sehr großer Wert auf die Interaktion der Besucher mit den Produkten gelegt wird. Um dies umzusetzen, werden fast nur funktionierende Produkte ausgestellt, die von den Kunden benutzt werden dürfen; Regale und ähnliche typische Elemente anderer Ladengeschäften sind nicht vorhanden. Dieses Konzept wird als wesentlicher Grund für den Erfolg der Apple Retail Stores angesehen.[4]
Im Juni 2011 gab die US-amerikanische Kaufhauskette J. C. Penney bekannt, dass Ron Johnson ab dem 1. November 2011 den Posten des CEO übernehme